The third type of CSM that works on Azure Cloud products, similar to a Cloud Solution/Infrastructure Architect.īe prepared for pushback, follow-up questions. That's all I remember from the conversation. The second type of CSM worked on a CRM tool. Also ServiceNow was something they mentioned for the first type of CSM." 2.
that works on PowerBI and other "BI" related tools, that integrate with Microsoft Teams. Their reply (Can't remember word for word): "There are three types of CSM positions: 1. (Firstly the job description was not that descriptive so this part was a bit challenging and I asked the interviewer a follow up question about this) The question I asked was, "Is a CSM responsible for customer relations in terms of Azure services or a mix of Azure and other software licenses?"
What do you think this role's day to day looks like? What type of role would you take on in a group project if you had a choice and why? It can be something simple too, they just want a quality answer. That worked for me and the interviewer was impressed. Tell me about a time when you had to persuade senior management or a direct manager for a project? Talk about a situation where you provided some type of data or fact to steer the project how you wanted versus how they told you to. How does your background fit in this role?
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